SS
WFM Achievers · 2026 Winner
WFM Superstar Award
Sahajpreet Singh
Deputy Manager · Global Command Center · Concentrix
All-round WFM talent across real-time, scheduling, planning and forecasting, supporting 10,000+ headcount.
10,000+
Headcount supported
25+
Teams & programs
3 yrs
In WFM
Key highlights
- All-round experience across real-time, scheduling, planning and forecasting
- Built a Line Adherence dashboard praised by the client
- Created a root-cause analysis format recognised by the client and WFM leadership
- Runs WFM administration for client programs
- Recognised by the WFM Universe blog as the youngest WFM Deputy Manager in the APAC region